# Supplier FAQs

- [A. Exploring Freshdi.com](https://supplier-center.freshdi.com/supplier-faqs/a.-exploring-freshdi.com.md)
- [1. Quick Intro About Freshdi to Customers](https://supplier-center.freshdi.com/supplier-faqs/a.-exploring-freshdi.com/1.-quick-intro-about-freshdi-to-customers.md)
- [2. What makes Freshdi different?](https://supplier-center.freshdi.com/supplier-faqs/a.-exploring-freshdi.com/2.-what-makes-freshdi-different.md)
- [3. Who Should Join the Freshdi.com?](https://supplier-center.freshdi.com/supplier-faqs/a.-exploring-freshdi.com/3.-who-should-join-the-freshdi.com.md)
- [4. Does Freshdi.com act as a direct seller?](https://supplier-center.freshdi.com/supplier-faqs/a.-exploring-freshdi.com/4.-does-freshdi.com-act-as-a-direct-seller.md)
- [5. Freshdi Warning: Beware of Import-Export Scams](https://supplier-center.freshdi.com/supplier-faqs/a.-exploring-freshdi.com/5.-freshdi-warning-beware-of-import-export-scams.md)
- [6. Is it free to join Freshdi?](https://supplier-center.freshdi.com/supplier-faqs/a.-exploring-freshdi.com/6.-is-it-free-to-join-freshdi.md)
- [7. Can I see buyers before registering?](https://supplier-center.freshdi.com/supplier-faqs/a.-exploring-freshdi.com/7.-can-i-see-buyers-before-registering.md)
- [B. Getting Started](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started.md)
- [1. Quick guide for suppliers on Freshdi.com](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/1.-quick-guide-for-suppliers-on-freshdi.com.md)
- [2. How to Sign up Quickly on Freshdi](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/2.-how-to-sign-up-quickly-on-freshdi.md)
- [3. Do you offer Free Membership?](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/3.-do-you-offer-free-membership.md)
- [4. How long is the FREE Membership valid](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/4.-how-long-is-the-free-membership-valid.md)
- [5. Do I have to submit my Company Verification Documents to join Freshdi?](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/5.-do-i-have-to-submit-my-company-verification-documents-to-join-freshdi.md)
- [6. Do I need to provide my personally identifiable information while signing up?](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/6.-do-i-need-to-provide-my-personally-identifiable-information-while-signing-up.md)
- [7. Which documents are required for getting the verified badge?](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/7.-which-documents-are-required-for-getting-the-verified-badge.md)
- [8. How to upload business documents and verify your business account on Freshdi](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/8.-how-to-upload-business-documents-and-verify-your-business-account-on-freshdi.md): Guidelines for Verifying Your Account on Freshdi. By verifying your account, you'll gain more benefits and enhance your credibility when introducing yourself to global buyers.
- [9. How long does verification take?](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/9.-how-long-does-verification-take.md)
- [10. How to complete Your & Your Business Profile on Freshdi](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/10.-how-to-complete-your-and-your-business-profile-on-freshdi.md)
- [11. How do I post my first product?](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/11.-how-do-i-post-my-first-product.md)
- [12. How do I check buyer inquiries for my products?](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/12.-how-do-i-check-buyer-inquiries-for-my-products.md): Guidance to help suppliers manage product inquiry requests from international buyers. Upon receiving these requests, suppliers can proactively send messages or quotations.
- [13. How can I find buyers?](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/13.-how-can-i-find-buyers.md)
- [14. How can I quickly send quotes for buying requests](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/14.-how-can-i-quickly-send-quotes-for-buying-requests.md)
- [15. How do I manage my quotes that already sent to buyers](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/15.-how-do-i-manage-my-quotes-that-already-sent-to-buyers.md): Guide to help Suppliers manage sent quotations to International Buyers
- [16. How to succeed on Freshdi as Supplier](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/16.-how-to-succeed-on-freshdi-as-supplier.md): Guide to help Suppliers manage sent quotations to International Buyers
- [17. What happens when I contact different types of buyers](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/17.-what-happens-when-i-contact-different-types-of-buyers.md)
- [18. How can I import and manage my leads in ITS?](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/18.-how-can-i-import-and-manage-my-leads-in-its.md)
- [19. What is a Confirmed Buying Lead?](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/19.-what-is-a-confirmed-buying-lead.md)
- [20. What is Verification Details on Freshdi?](https://supplier-center.freshdi.com/supplier-faqs/b.-getting-started/20.-what-is-verification-details-on-freshdi.md)
- [C. Using the Free Plan](https://supplier-center.freshdi.com/supplier-faqs/c.-using-the-free-plan.md)
- [1. How many buyers can I contact?](https://supplier-center.freshdi.com/supplier-faqs/c.-using-the-free-plan/1.-how-many-buyers-can-i-contact.md)
- [2. What are Freshdi credits use for?](https://supplier-center.freshdi.com/supplier-faqs/c.-using-the-free-plan/2.-what-are-freshdi-credits-use-for.md)
- [3. How can I get credits?](https://supplier-center.freshdi.com/supplier-faqs/c.-using-the-free-plan/3.-how-can-i-get-credits.md)
- [4. Are the buyers and suppliers listed here trustworthy?](https://supplier-center.freshdi.com/supplier-faqs/c.-using-the-free-plan/4.-are-the-buyers-and-suppliers-listed-here-trustworthy.md)
- [5. How many inquiries can I receive at least per day?](https://supplier-center.freshdi.com/supplier-faqs/c.-using-the-free-plan/5.-how-many-inquiries-can-i-receive-at-least-per-day.md)
- [6. Are the buying leads listed here genuine?](https://supplier-center.freshdi.com/supplier-faqs/c.-using-the-free-plan/6.-are-the-buying-leads-listed-here-genuine.md)
- [7. How can I improve my Trust Stars as a supplier?](https://supplier-center.freshdi.com/supplier-faqs/c.-using-the-free-plan/7.-how-can-i-improve-my-trust-stars-as-a-supplier.md)
- [8. How can I import and manage my leads in ITS?](https://supplier-center.freshdi.com/supplier-faqs/c.-using-the-free-plan/8.-how-can-i-import-and-manage-my-leads-in-its.md)
- [D. Becoming Premium](https://supplier-center.freshdi.com/supplier-faqs/d.-becoming-premium.md)
- [1. What are the benefits of the Premium Plan?](https://supplier-center.freshdi.com/supplier-faqs/d.-becoming-premium/1.-what-are-the-benefits-of-the-premium-plan.md)
- [2. What are the prices in USD ($)?](https://supplier-center.freshdi.com/supplier-faqs/d.-becoming-premium/2.-what-are-the-prices-in-usd-usd.md)
- [3. Which plan should I choose?](https://supplier-center.freshdi.com/supplier-faqs/d.-becoming-premium/3.-which-plan-should-i-choose.md)
- [4. What modes of payment do you accept for account upgrades?](https://supplier-center.freshdi.com/supplier-faqs/d.-becoming-premium/4.-what-modes-of-payment-do-you-accept-for-account-upgrades.md)
- [5. Notice on Payment & Invoice Regulations](https://supplier-center.freshdi.com/supplier-faqs/d.-becoming-premium/5.-notice-on-payment-and-invoice-regulations.md)
- [6. How do I make payment on Freshdi](https://supplier-center.freshdi.com/supplier-faqs/d.-becoming-premium/6.-how-do-i-make-payment-on-freshdi.md): Hướng dẫn giúp Nhà cung cấp thanh toán gói dịch vụ của Freshdi.com
- [7. How Can I Get an Invoice for my Payment?](https://supplier-center.freshdi.com/supplier-faqs/d.-becoming-premium/7.-how-can-i-get-an-invoice-for-my-payment.md)
- [8. Is my credit card information safe?](https://supplier-center.freshdi.com/supplier-faqs/d.-becoming-premium/8.-is-my-credit-card-information-safe.md)
- [9. How long does it take for my membership to get activated once I pay?](https://supplier-center.freshdi.com/supplier-faqs/d.-becoming-premium/9.-how-long-does-it-take-for-my-membership-to-get-activated-once-i-pay.md)
- [10. Can I pay via Western Union Money Transfer, Money Gram, Traveller’s Cheque?](https://supplier-center.freshdi.com/supplier-faqs/d.-becoming-premium/10.-can-i-pay-via-western-union-money-transfer-money-gram-travellers-cheque.md)
- [11. Can I pay cash to upgrade my account?](https://supplier-center.freshdi.com/supplier-faqs/d.-becoming-premium/11.-can-i-pay-cash-to-upgrade-my-account.md)
- [12. Can I get a refund?](https://supplier-center.freshdi.com/supplier-faqs/d.-becoming-premium/12.-can-i-get-a-refund.md)
- [13. Can I pay the charges in installments?](https://supplier-center.freshdi.com/supplier-faqs/d.-becoming-premium/13.-can-i-pay-the-charges-in-installments.md)
- [14. Will you automatically renew my membership after it expires?](https://supplier-center.freshdi.com/supplier-faqs/d.-becoming-premium/14.-will-you-automatically-renew-my-membership-after-it-expires.md)
- [15. Do I have to pay extra to access leads once I upgrade to a Premium membership?](https://supplier-center.freshdi.com/supplier-faqs/d.-becoming-premium/15.-do-i-have-to-pay-extra-to-access-leads-once-i-upgrade-to-a-premium-membership.md)
- [16. What are the minimum and maximum duration of your membership plans?](https://supplier-center.freshdi.com/supplier-faqs/d.-becoming-premium/16.-what-are-the-minimum-and-maximum-duration-of-your-membership-plans.md)
- [E. Guideline for Premium Supplier](https://supplier-center.freshdi.com/supplier-faqs/e.-guideline-for-premium-supplier.md)
- [1. How can I stay on top and attract more buyers?](https://supplier-center.freshdi.com/supplier-faqs/e.-guideline-for-premium-supplier/1.-how-can-i-stay-on-top-and-attract-more-buyers.md)
- [2. How do contact credits work in Premium?](https://supplier-center.freshdi.com/supplier-faqs/e.-guideline-for-premium-supplier/2.-how-do-contact-credits-work-in-premium.md)
- [3. What happens if I ignore inquiries?](https://supplier-center.freshdi.com/supplier-faqs/e.-guideline-for-premium-supplier/3.-what-happens-if-i-ignore-inquiries.md)
- [4. Should I advertise my products?](https://supplier-center.freshdi.com/supplier-faqs/e.-guideline-for-premium-supplier/4.-should-i-advertise-my-products.md)
- [5. Should I book the Freshdi banner?](https://supplier-center.freshdi.com/supplier-faqs/e.-guideline-for-premium-supplier/5.-should-i-book-the-freshdi-banner.md)
- [6. Can I invite team members to help manage my account?](https://supplier-center.freshdi.com/supplier-faqs/e.-guideline-for-premium-supplier/6.-can-i-invite-team-members-to-help-manage-my-account.md)
- [7. Can I download buyer data?](https://supplier-center.freshdi.com/supplier-faqs/e.-guideline-for-premium-supplier/7.-can-i-download-buyer-data.md)
- [8. What is Freshdi Premium Matching?](https://supplier-center.freshdi.com/supplier-faqs/e.-guideline-for-premium-supplier/8.-what-is-freshdi-premium-matching.md)
- [F. Using Freshdi AI](https://supplier-center.freshdi.com/supplier-faqs/f.-using-freshdi-ai.md)
- [1. What is Freshdi AI and how does it support suppliers?](https://supplier-center.freshdi.com/supplier-faqs/f.-using-freshdi-ai/1.-what-is-freshdi-ai-and-how-does-it-support-suppliers.md)
- [2. How can AI help me create my product listings faster?](https://supplier-center.freshdi.com/supplier-faqs/f.-using-freshdi-ai/2.-how-can-ai-help-me-create-my-product-listings-faster.md)
- [3. How does Freshdi AI match me with the right buyers?](https://supplier-center.freshdi.com/supplier-faqs/f.-using-freshdi-ai/3.-how-does-freshdi-ai-match-me-with-the-right-buyers.md)
- [4. Can I filter or customize the AI-suggested buyer list?](https://supplier-center.freshdi.com/supplier-faqs/f.-using-freshdi-ai/4.-can-i-filter-or-customize-the-ai-suggested-buyer-list.md)
- [5. How often are AI recommendations updated?](https://supplier-center.freshdi.com/supplier-faqs/f.-using-freshdi-ai/5.-how-often-are-ai-recommendations-updated.md)
- [6. Why am I not seeing any AI buyer suggestions?](https://supplier-center.freshdi.com/supplier-faqs/f.-using-freshdi-ai/6.-why-am-i-not-seeing-any-ai-buyer-suggestions.md)
- [7. Does Freshdi AI help improve my product visibility to buyers?](https://supplier-center.freshdi.com/supplier-faqs/f.-using-freshdi-ai/7.-does-freshdi-ai-help-improve-my-product-visibility-to-buyers.md)
- [8. Can AI send me daily reports or alerts on new buyer leads?](https://supplier-center.freshdi.com/supplier-faqs/f.-using-freshdi-ai/8.-can-ai-send-me-daily-reports-or-alerts-on-new-buyer-leads.md)
- [G. Technical & General Help](https://supplier-center.freshdi.com/supplier-faqs/g.-technical-and-general-help.md)
- [1. How can I add more products to my profile?](https://supplier-center.freshdi.com/supplier-faqs/g.-technical-and-general-help/1.-how-can-i-add-more-products-to-my-profile.md)
- [2. How can I edit my company profile and update my product information?](https://supplier-center.freshdi.com/supplier-faqs/g.-technical-and-general-help/2.-how-can-i-edit-my-company-profile-and-update-my-product-information.md)
- [3. I am unable to get a Verification Code, what should I do?](https://supplier-center.freshdi.com/supplier-faqs/g.-technical-and-general-help/3.-i-am-unable-to-get-a-verification-code-what-should-i-do.md)
- [4. How can I change the email address of my account?](https://supplier-center.freshdi.com/supplier-faqs/g.-technical-and-general-help/4.-how-can-i-change-the-email-address-of-my-account.md)
- [5. Does Freshdi participate in the negotiation process?](https://supplier-center.freshdi.com/supplier-faqs/g.-technical-and-general-help/5.-does-freshdi-participate-in-the-negotiation-process.md)
- [6. Product information standards](https://supplier-center.freshdi.com/supplier-faqs/g.-technical-and-general-help/6.-product-information-standards.md)
- [7. How can I change my login email?](https://supplier-center.freshdi.com/supplier-faqs/g.-technical-and-general-help/7.-how-can-i-change-my-login-email.md)
- [8. Forgot password?](https://supplier-center.freshdi.com/supplier-faqs/g.-technical-and-general-help/8.-forgot-password.md)
- [9. I cannot find appropriate category for my product?](https://supplier-center.freshdi.com/supplier-faqs/g.-technical-and-general-help/9.-i-cannot-find-appropriate-category-for-my-product.md)
- [10. How can I delete my account?](https://supplier-center.freshdi.com/supplier-faqs/g.-technical-and-general-help/10.-how-can-i-delete-my-account.md)
- [H. Freshdi Affiliate Program](https://supplier-center.freshdi.com/supplier-faqs/h.-freshdi-affiliate-program.md)
- [1. What is the Freshdi Affiliate Program?](https://supplier-center.freshdi.com/supplier-faqs/h.-freshdi-affiliate-program/1.-what-is-the-freshdi-affiliate-program.md)
- [2. How do I manage & track my referrals and earnings?](https://supplier-center.freshdi.com/supplier-faqs/h.-freshdi-affiliate-program/2.-how-do-i-manage-and-track-my-referrals-and-earnings.md)


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