> For the complete documentation index, see [llms.txt](https://supplier-center.freshdi.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://supplier-center.freshdi.com/supplier-faqs/g.-technical-and-general-help/3.-i-am-unable-to-get-a-verification-code-what-should-i-do.md).

# 3. I am unable to get a Verification Code, what should I do?

If you don’t receive a verification code within 10 minutes of signing up:

1. Check your **Spam or Junk** folder
2. Add **<contact@freshdi.com>** to your email whitelist to prevent future issues
3. Still no code? Contact our Customer Service at **<contact@freshdi.com>** or via the [Contact Us form](https://freshdi.com/contact-us)

We’ll assist you promptly.

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