Supplier Centre
  • Freshdi.com
    • 1. About Freshdi
    • 2. What makes Freshdi different?
    • 3. Why is Freshdi AI different from traditional platforms?
    • 4. Who Should Join the Freshdi.com?
    • 5. Does Freshdi.com act as a direct seller of agricultural products & food
    • 6. Freshdi Warning: Beware of Import-Export Scams
  • Guideline
    • Quick guide for suppliers on Freshdi.com
    • How to Sign up Quickly on Freshdi
    • How to complete Your Account Profile on Freshdi
    • How to verify your business account on Freshdi
    • Product information standards
    • Guide to quickly submitting quotes for AI-generated sourcing requests
    • Guide to posting your product information on Freshdi.com
    • Quick steps to create a product update post including price, stock, and company information
    • How to check product inquiry requests from overseas customers
    • Instructions for managing sent quotes
    • Payment procedures for Freshdi.com subscription package
    • Guide to payment for services package of Freshdi.com
    • Standards for the content of purchase request posts
  • Non-Compliance Classification + Penalty measures
    • Non-Compliance Classification + Penalty measures
    • Types of non-compliance
    • Penalties for Store Data Fraud on Freshdi.com
  • FAQs
    • A. Getting Started
      • 1. Do you offer Free Membership?
      • 2. What Freshdi 's credit use for?
      • 3. How can I get credits?
      • 4. Do I have to submit my Company Verification Documents to join Freshdi?
      • 5. Do I need to provide my personally identifiable information while signing up?
      • 6. How many buyers can I contact?
      • 8. Does Freshdi participate in the negotiation process?
    • B. Selling & Buying
      • 1. How can I find buyers?
      • 2. How can I find suppliers and manufacturers?
      • 3. Are the buyers and suppliers listed here trustworthy?
      • 4. Are the buying leads / RFQs listed here genuine?
      • 5. How can I improve my chances of finding buyers?
      • 6. How many inquiries can I receive at least per day?
    • C. Manage Your Account
      • 1. How can I change my login email?
      • 2. Forgot password?
      • 3. How can I add more products to my profile?
      • 4. I cannot find appropriate category for my product?
      • 5. How can I edit my company profile and update my product information?
      • 6. How can I delete my account?
      • 7. How can I change the email address of my account?
      • 8. I am unable to get a Verification Code, what should I do?
    • D. Billing & Payment
      • 1. What are the benefits of a PAID account?
      • 2. What are the prices in USD ($)?
      • 3. What modes of payment do you accept for account upgrades?
      • 4. How Can I Get an Invoice for my Payment?
      • 5. Is my credit card information safe?
      • 6. How long does it take for my membership to get activated once I pay?
      • 7. Can I pay via Western Union Money Transfer, Money Gram, Traveller’s Cheque?
      • 8. Can I pay cash to upgrade my account?
      • 9. Can I get a refund?
      • 10. Can I pay the charges in installments?
      • 11. Will you automatically renew my membership after it expires?
      • 12. Where is Freshdi operated from?
      • 13. Do I have to pay extra to access leads once I upgrade to a Premium membership?
      • 14. What are the minimum and maximum duration of your membership plans?
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6. How long does it take for my membership to get activated once I pay?

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Last updated 2 months ago

We try to upgrade your account within 1-2 hours after your payment is received during regular working hours. Outside of working hours, accounts get upgraded within a maximum of 12 hours. If you make payment on a public holiday or during the weekend, your account gets upgraded on the next working day.

The fastest way to upgrade is to pay using a credit card. International bank transfers or check payments typically take a few days to a week to flow into our accounts through banking channels.

Upgrade your membership now!

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