Supplier Centre
  • Freshdi.com
    • 1. About Freshdi
    • 2. What makes Freshdi different?
    • 3. Why is Freshdi AI different from traditional platforms?
    • 4. Who Should Join the Freshdi.com?
    • 5. Does Freshdi.com act as a direct seller of agricultural products & food
    • 6. Freshdi Warning: Beware of Import-Export Scams
  • Guideline
    • Quick guide for suppliers on Freshdi.com
    • How to Sign up Quickly on Freshdi
    • How to complete Your Account Profile on Freshdi
    • How to verify your business account on Freshdi
    • Product information standards
    • Guide to quickly submitting quotes for AI-generated sourcing requests
    • Guide to posting your product information on Freshdi.com
    • Quick steps to create a product update post including price, stock, and company information
    • How to check product inquiry requests from overseas customers
    • Instructions for managing sent quotes
    • Payment procedures for Freshdi.com subscription package
    • Guide to payment for services package of Freshdi.com
    • Standards for the content of purchase request posts
  • Non-Compliance Classification + Penalty measures
    • Non-Compliance Classification + Penalty measures
    • Types of non-compliance
    • Penalties for Store Data Fraud on Freshdi.com
  • FAQs
    • A. Getting Started
      • 1. Do you offer Free Membership?
      • 2. What Freshdi 's credit use for?
      • 3. How can I get credits?
      • 4. Do I have to submit my Company Verification Documents to join Freshdi?
      • 5. Do I need to provide my personally identifiable information while signing up?
      • 6. How many buyers can I contact?
      • 8. Does Freshdi participate in the negotiation process?
    • B. Selling & Buying
      • 1. How can I find buyers?
      • 2. How can I find suppliers and manufacturers?
      • 3. Are the buyers and suppliers listed here trustworthy?
      • 4. Are the buying leads / RFQs listed here genuine?
      • 5. How can I improve my chances of finding buyers?
      • 6. How many inquiries can I receive at least per day?
    • C. Manage Your Account
      • 1. How can I change my login email?
      • 2. Forgot password?
      • 3. How can I add more products to my profile?
      • 4. I cannot find appropriate category for my product?
      • 5. How can I edit my company profile and update my product information?
      • 6. How can I delete my account?
      • 7. How can I change the email address of my account?
      • 8. I am unable to get a Verification Code, what should I do?
    • D. Billing & Payment
      • 1. What are the benefits of a PAID account?
      • 2. What are the prices in USD ($)?
      • 3. What modes of payment do you accept for account upgrades?
      • 4. How Can I Get an Invoice for my Payment?
      • 5. Is my credit card information safe?
      • 6. How long does it take for my membership to get activated once I pay?
      • 7. Can I pay via Western Union Money Transfer, Money Gram, Traveller’s Cheque?
      • 8. Can I pay cash to upgrade my account?
      • 9. Can I get a refund?
      • 10. Can I pay the charges in installments?
      • 11. Will you automatically renew my membership after it expires?
      • 12. Where is Freshdi operated from?
      • 13. Do I have to pay extra to access leads once I upgrade to a Premium membership?
      • 14. What are the minimum and maximum duration of your membership plans?
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9. Can I get a refund?

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Last updated 2 months ago

Refunds are at our sole discretion and only in cases where we deem necessary. Refunds are not applicable for wire transfer payments or for monthly subscription plans.

For more details, please refer to our Terms of Use - Chapter 7.

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